In instances where your refund is approved, we will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. You’ll also need the receipt or proof of purchase. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), opened products (singles or boxes), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. To start a return, you can contact us at will provide return information. In instances where you are eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. This is due to the nature of products offered by Darkside Games and its affiliates. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.Īll refunds will be issued store credit for the amount of the select item for a future purchase.ĭue to the volatile nature of the Magic singles market, we do not accept returns or exchanges on singles.ĭue to the volatile nature of the collectibles market as a whole and the potential for individuals to tamper with randomized products, we do not accept returns or exchanges on collectible products or any other factory randomized products.We do not offer returns (except where required by law), which means you should verify the product you order is the correct item. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like non-sealed items or tcg product. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
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